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About Us:
Super Retail Group is a leading retail conglomerate, proudly owning four iconic brands: Supercheap Auto, rebel, BCF, and Macpac. As one of Australia and New Zealand's largest retailers, our company culture is built on innovation, opportunity, and a passion for delivering exceptional customer experiences.
About the Role:
In this key position, you will be responsible for driving the engagement of our rebel brand loyalty program members through the development and implementation of tailored content strategies.
Key Responsibilities:
- Brand Management: Champion the rebel brand voice and customer experience, working closely with the Senior Marketing Manager to ensure consistent brand execution.
- Marketing & Design: Design and implement personalised content initiatives to support the rebel brand strategy, driving customer engagement and loyalty.
- Organisation & Process Management: Oversee the successful delivery of all initiatives and campaigns, ensuring timely and effective execution.
- Compliance: Ensure adherence to regulatory requirements, including the Australian Competition and Consumer Commission (ACCC), customer privacy laws, and the Spam Act.
- Customer & Marketing Insights: Collect and analyse data on content performance and customer engagement, informing future marketing strategies.
About You:
- Proven experience in a marketing role or retail environment, with a strong understanding of customer needs and product knowledge.
- Demonstrated expertise in marketing campaign planning, brand governance, and customer insights, or a strong background in operations, brand, and product knowledge.
- An agile mindset, with a curious approach to identifying and implementing optimisation opportunities.
- Excellent interpersonal skills, with the ability to build effective, professional relationships.
- A Bachelor's degree in a related field, such as Marketing, Communications, or CRM.
Super Retail Group is an Equal Opportunity Employer: We celebrate diversity and promote a culture of inclusion, recognising the benefits it brings to our workplace and customer experience.