
Restaurant Team Leader
1 day ago
We are seeking a dynamic and experienced hospitality professional to join our team as a Restaurant Team Leader. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, providing exceptional customer service, and leading a high-performing team.
About the Role:This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. You will be responsible for:
- Maintaining high standards of presentation and cleanliness throughout the restaurant
- Ensuring that all team members represent our brand in a positive manner
- Optimising guest satisfaction through proactive problem-solving and effective communication
- Training and mentoring team members to achieve their full potential
- Ensuring that all operating procedures are followed, including opening and closing duties
To be successful in this role, you will need to possess:
- Exceptional customer service skills, with the ability to handle complaints professionally and efficiently
- Proven experience in hospitality, particularly within high-volume operations
- Experience in engaging, leading, and motivating a large team is highly desirable
- Exceptional presentation, communication, time management, and attention to detail
- Ability to maintain professionalism under pressure
- Ability to work a flexible rotating roster, including nights and weekends
- Current Responsible Service of Alcohol Certificate
We offer a competitive salary package, plus a range of benefits, including:
- Employee discount
- Employee mentoring program
- Free drinks and food
- Professional development assistance
- Referral program
We are a dynamic and growing company, passionate about delivering exceptional customer experiences. Our team is committed to excellence, and we are looking for like-minded individuals to join us on our journey.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, please apply now
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