Duty Manager

1 month ago


Cairns North, Queensland, Australia Belgravia Leisure Full time

The Role

We are seeking a highly skilled and experienced Aquatic Duty Manager to join our team at Belgravia Leisure. As a key member of our management team, you will be responsible for overseeing the safety and operation of our aquatic centre, including the pool plant systems and water quality principles.

This is a dynamic and challenging role that requires a strong leader who can inspire and motivate others. You will need to have excellent communication skills, a commitment to customer service excellence, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Oversee the safety and operation of the aquatic centre, including the pool plant systems and water quality principles
  • Direct day-to-day activities of café, aquatics, health club, sports programmes, private hires, events, and customer service staff
  • Ensure compliance with OHS and public safety applications within the facility
  • Develop and implement strategies to improve customer service and satisfaction
  • Collaborate with other departments to achieve business objectives

Requirements

  • Strong leadership experience with the ability to inspire and motivate others
  • Excellent verbal communication skills
  • Understanding of OHS and public safety applications within a facility
  • Ability to work mornings, evenings, and weekends
  • Current First Aid (Level 2) and Current CPR Certificate
  • National Police Check
  • Current Pool Lifeguard Certificate
  • Current Pool Operations Certificate is desirable

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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