Administrative Support Specialist

2 weeks ago

Newcastle, New South Wales, Australia beBeeCoordinators Full time $60,000 - $80,000
Job Title

Operations Support Administrator / Service Coordinator is responsible for providing exceptional support to the service team and site management.

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  • Key Responsibilities
  • • Liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting, and Escalating;
  • • Timesheet review and reporting;
  • • Service P.O. management;
  • • Coordinate and allocate tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts;
  • • Ensure the quality and accuracy of data and records related to assets and maintenance;
  • • Operate the internal helpdesk line, answering calls from engineers and the client service desk, and updating tasks as required;
  • • Close out work orders, enter close-off numbers, and perform necessary checks to move POs to Approved status by the Team Leader;
  • • Liaise daily with technicians to ensure SLA performance meets KPIs;
  • • Perform ad-hoc administrative duties;

Required Skills and Qualifications

  • General knowledge of maintenance activities;
  • High proficiency in Microsoft Excel and ability to learn new programs;
  • Excellent written and verbal communication skills;
  • Desirable: Training in OH&S, QA, and environmental disciplines;

Benefits

  • Career development opportunities through career development initiatives;
  • Training provided;
  • Supportive team environment;
  • Employee discounts;
  • Paid Volunteer Leave;
  • Paid Parental Leave;

About Us

We are a global company that employs over 10,000 people worldwide and provides facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We manage over 50,000 facilities across various sectors including Defence, Healthcare, Government, Higher Education, and Utilities.

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