HR Administrative Professional

7 hours ago

Charlotte Bay, Australia beBeeHumanResources Full time US$125,000 - US$145,000
Job Title: Human Resources Office Manager

The primary objective of the Human Resources Office Manager role is to provide administrative support to the HR Director, focusing on planning, organizing, and leading activities that enhance the Hotel Support Center's (HSC) operational efficiency. This involves handling daily tasks, maintaining compliance with regulations, and upholding the highest level of integrity.

Main Responsibilities
  • Ensure adherence to ESAs shared values, positioning ESA as an attractive workplace for recruitment and retention purposes.
  • Maintain compliance with State and Federal regulations as well as Company policies.
  • Oversee day-to-day HR administration, including onboarding, personnel changes, and related activities.
  • Assist in facilitating the "New Hire Best Day Ever" program at HSC, encompassing new hire tours, off-site hotel visits, and check-in meetings for the HSC HR Director.
  • Manage job descriptions and process job changes.
  • Maintain HR personnel files in accordance with record retention regulations.
  • Conduct exit interviews, analyze separation trends, and provide recommendations to department managers based on findings.
  • Oversee company-wide engagement initiatives and programs, including vendor management, reporting, trend analysis, issue resolution, and strategic efforts to elevate program visibility and employee participation.
  • Investigate allegations, complaints, EEOC issues, litigation, or CAP line calls as directed by their HR Director.
  • Effectively communicate and provide advice on personnel policy interpretation, relating to employee relations and company objectives.
  • Generate reports using ADP, manipulating data in Excel to produce final outputs as required.
  • Collaborate with the HR Director on annual performance management, compensation, and succession planning activities, as well as other routine HR initiatives.
  • Research, recommend, and implement process improvements to enhance HR efficiency and employee experience.
  • Participate in HSC engagement planning activities.
Office Management
  • Optimize office services budget.
  • Supervise office clerk and oversee daily office operations.
  • Develop visitor and associate experience enhancement programs within the HSC.
  • Manage vendors, including contract negotiations and billing discrepancies resolution.
  • Evaluate office workflows, update procedures, and implement new forms or processes to improve efficiency.
  • Administer the ROBIN platform (office seating app), ensuring accuracy through user updates, removals, and periodic audits.
  • Review and approve office expenses, aligning costs with budget and identifying opportunities for savings.
  • Identify and implement new processes to enhance office efficiency.
  • Assist with office clerk tasks, such as mail handling, office cleanliness, stock maintenance, special event support, and invoice auditing.
Additional Duties
  • Serve as backup for office clerk as needed.
  • All other duties assigned by HSC HR Director.

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