Chief Customer Experience Officer

2 weeks ago

Central Coast Council, Australia beBeeHospitality Full time $60,000 - $80,000
Assistant Restaurant Manager Role

We are seeking a skilled and experienced Assistant Restaurant Manager to join our team.

This is an excellent opportunity for someone who is passionate about hospitality, leadership, and customer service. You will play a key role in supporting the Restaurant Manager and leading the team to deliver exceptional guest experiences.

About the Role

The successful candidate will have previous experience in a management or supervisory role within hospitality or QSR, with strong leadership skills and the ability to inspire and engage their team.

You will be responsible for overseeing daily operations, managing rosters and stock control, and maintaining high standards of food safety, hygiene, and WHS compliance.

Key Responsibilities:

  • Support the Restaurant Manager in overseeing daily operations and ensuring service excellence.
  • Lead and motivate the team to achieve performance targets and uphold brand standards.
  • Manage rosters, stock control, and financial targets to keep the restaurant running smoothly.
  • Maintain high standards of food safety, hygiene, and WHS compliance.
  • Build positive relationships with guests, creating an experience that keeps them coming back.
Requirements

To be successful in this role, you will need:

  • Previous experience in a management or supervisory role within hospitality or QSR.
  • Strong leadership skills with the ability to inspire and engage your team.
  • A passion for delivering exceptional customer service and quality food.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Completed (or willingness to complete) a Food Safety Supervisor Certificate.
What We Offer

We offer a collaborative and supportive team environment, career development and progression opportunities as we continue to grow, and the chance to make a real impact on team performance and guest experience.

We value authenticity, teamwork, and fun, and believe that these values are essential to delivering outstanding guest experiences.

If you are passionate about hospitality and want to lead a team that loves what they do, apply today to take the first step towards a rewarding career with us.

Key Skills

The following skills are essential for success in this role:

  • Leadership
  • Customer Service
  • Food Safety
  • Hygiene
  • WHS Compliance

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