Operations Leader
2 weeks ago
- The Operations Leader verifies that team objectives are translated to guest satisfaction and productivity.
- Creates a property environment emphasizing motivation, empowerment, teamwork, continuous improvement, and service excellence.
- Understands employee and guest satisfaction results and develops strategic plans to address areas for improvement.
- Verifies the team's capabilities to meet expectations.
- Leads by example, demonstrating self-confidence, energy, and enthusiasm.
- Assists employees in understanding guests' changing needs and exceeding their expectations.
Key Responsibilities:
- Translate team objectives to guest satisfaction and productivity.
- Create a property environment that motivates and empowers employees.
- Develop strategic plans to address areas for improvement.
- Verify the team's capabilities to meet expectations.
- Lead by example, demonstrating self-confidence, energy, and enthusiasm.
- Strong leadership skills
- Ability to translate team objectives to guest satisfaction and productivity
- Experience creating a property environment that motivates and empowers employees
- Strategic thinking and problem-solving skills
- Excellent communication and interpersonal skills
- A dynamic and supportive work environment
- Opportunities for growth and development
- Competitive compensation and benefits package
- Recognition and rewards for outstanding performance
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