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Sales and Customer Experience Director
2 weeks ago
Customer Service Team Leader
Description:Lead a high-performing team of customer service professionals, driving exceptional experiences and sales growth.
You will be responsible for understanding and executing business and quarterly plans, implementing strategies to maximize returns, and creating a motivating and flexible work environment.
The ideal candidate will possess strong leadership skills, demonstrate excellent communication abilities, exhibit strategic thinking, and align with our company values.
Responsibilities:- Manage team performance and development.
- Develop and execute business plans.
- Implement sales strategies.
- Support staff and lead the team in the absence of the Customer Service Manager.
- Excellent leadership and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Prior experience in customer service or a related field.
Our company fosters a culture of innovation, integrity, accountability, and collaboration. We value diversity and collective success.
Our values guide us daily: Stay Curious, Choose Transparency, Don't Pass the Buck, and Together We Go Further.
