Director of Customer Experience

9 hours ago


Brisbane, Queensland, Australia beBeeLeadership Full time $75,915 - $78,900

Customer Service Director Opportunity

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We are seeking a highly experienced and dynamic customer service leader to elevate our client's customer service operations. This pivotal role is designed for a hands-on professional who thrives in a technical, trade-focused environment.

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You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise. You will lead a team dedicated to providing exceptional service to a knowledgeable B2B clientele, requiring a blend of people leadership, process improvement, and a deep understanding of customer needs in a technical industry.

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Key Responsibilities

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  • Team Leadership & Development:
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  • Provide strategic direction and oversight for the customer service team.">

Requirements

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To be successful in this role, you will require:

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  • A degree in Business Administration or a related field.">

Benefits

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This role offers a competitive salary and benefits package, including:

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  • Health insurance.">

Additional Information

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Please note that this role is open to candidates with relevant experience and skills.

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