
Administrative Support Specialist
1 week ago
We provide high-quality in-home support and care to our valued clients across various regions.
Our mission is to enhance the quality of life for those we serve, supporting individuals living with cognitive decline, disabilities, post-operative care needs, and older Australians.
About the PositionAs a Supportive Care Coordinator, you will manage the daily functions of our office while collaborating with our administration team to ensure all staff compliances are current and accurate.
Key responsibilities include:
- Answering phone calls professionally and directing enquiries to the relevant department
- Greeting clients and carers upon arrival
- Communicating with clients and their families regarding our services
- Collecting compliance items from carers
- Maintaining up-to-date employee information
- Liaising with office staff across various offices
To be successful in this role, you will need:
- Empathy, passion, and a caring attitude
- The ability to work autonomously and as part of a team
- Experience in a similar administrative role
- Proficiency in standard computer programs and the ability to quickly learn new software
- Maintaining a high level of professionalism and confidentiality
- A basic understanding of the Aged Care, Disability, and/or Health systems
- Customer service experience within the industry
- A National Police Check
- A Current Driver's Licence
- A COVID 19 Vaccination
This role offers a chance to make a positive impact on people's lives while working in a supportive environment.
As a Supportive Care Coordinator, you will have the opportunity to develop your skills and expertise in administration and customer service.
Join our dedicated team and contribute to providing exceptional care and support to our clients.
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