
Digital Campaign Coordinator
6 days ago
Project management is a critical role at AKQA, overseeing the governance and execution of projects to maximize client return on investment through efficient delivery.
This position involves planning, executing, and optimizing email, push, and SMS activity, while coordinating initiatives to enhance CRM and martech capabilities.
The Project Manager will partner with clients to deliver timely, accurate, and strategically aligned campaigns, proactively managing risks, dependencies, and financial performance.
Key Responsibilities
- Lead digital project delivery and CRM campaign management, ensuring time, budget, and quality are met.
- Maintain core project documentation: scopes, estimates, timelines, risks, status reports, and briefs.
- Identify and mitigate delivery risks, dependencies, and blockers.
Requirements
- Serve as central contact across clients, vendors, external partners, and internal teams; marketing, creative, production, data, and technology.
- Drive progress through clear communication, milestone tracking, and workflow facilitation.
- Escalate risks proactively, keeping stakeholders aligned.
- Own Statements of Work and project plans, delivering medium-complexity projects end-to-end.
- Manage project financials and report on commercial health.
- Communicate and manage changes to time, cost, and scope transparently.
- Understand client business and objectives, ensuring CRM initiatives support outcomes.
- Collaborate with Martech and Analytics to optimize processes, automation, personalization, and reporting.
- Build client relationships, provide strategic input, and identify growth opportunities.
- Maintain high-quality data for reporting and PMO governance.
We foster an innovative and inclusive culture, surrounded by talented individuals who drive creativity, collaboration, and connection. At AKQA, you'll work in a dynamic environment that values teamwork and excellence.
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