
Dynamic Event Operations Lead
2 days ago
The Events Services Supervisor will be responsible for supervising a large team of food & beverage attendants, assisting in training alongside Event Captains, and collaborating with the Floor Manager to enhance guest experience.
Key Responsibilities:
- Supervise team members and assist with people planning, including training food & beverage attendants.
- Promote positive relationships between the Events department and other departments.
- Ensure events meet client briefs provided by the Sales team.
- Communicate policies and procedures to staff to maintain operation and service standards.
- Ensure compliance with Responsible Service of Alcohol.
- Report faults, repairs, and maintenance needs promptly.
- Monitor team members' grooming to ensure professional appearance.
Required Skills and Qualifications:
- 2+ years supervisory experience in food service or events preferred.
- Passion for events and experience managing medium-scale events.
- Effective communication skills with diverse guests and staff.
- Accreditation in Responsible Service of Alcohol.
- Experience managing labor and stock control.
- Knowledge of venue financials.
Benefits:
- Complimentary buffet meal on every shift.
- Uniforms laundered daily.
- Discounted parking and up to 30% discounts at restaurants and accommodations.
- Career development opportunities via The Star Academy.
- Inclusive culture valuing diversity and teamwork.
- Lifestyle discounts including gym memberships, retail, and laundry services.
Eligibility checks are part of the recruitment process.
About This Opportunity:
This is an exciting opportunity for a proactive leader to join our fast-paced events team. As Events Services Supervisor, you will be responsible for ensuring that all events are delivered to the highest standard, while maintaining a positive and inclusive work environment.
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