Event Operations Manager

3 weeks ago

Brisbane, Queensland, Australia Crystalbrook Collection Full time

Brave, bold, and bursting with energy, Crystalbrook Vincent is a five-star hotel located in the vibrant Howard Smith Wharves. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events, and stunning dining experiences.

Our beautiful Conference and Events spaces, overlooking the Brisbane River, are the perfect setting for productive meetings and unforgettable social events.

The Role:

We are seeking a dynamic and experienced Events Operations Manager to lead the Events team at Crystalbrook Vincent in Brisbane If you are a natural leader, passionate about Food & Beverage, and skilled at creating unforgettable guest experiences, we want you to join our team.

You will report directly to the Food and Beverage Manager and work alongside an ambitious team dedicated to crafting extraordinary experiences for our guests. This role will oversee our conferences and events, ensuring they are spectacular, while boosting revenue, creating memorable moments, and building strong relationships with everyone who walks through our doors.

About You:

Our award-winning venues thrive with personality and gastronomic delights to suit every taste. You will lead our talented team to elevate guest experiences and ensure we remain the venue of choice.

We look for candidates with the following skills and attributes:

  • Proven experience managing or supervising conference and event operations in a hotel setting.
  • A current QLD RSA Certificate.
  • Availability across a 7-day roster, including AM and PM shifts.
  • A confident, engaging, guest-focused personality with a passion for delivering memorable experiences.
  • Natural leadership skills with excellent interpersonal and communication abilities.
  • Exceptional time management and organizational skills—mastering prioritization
  • Proven success in delivering profit and controlling costs.

The Benefits:

Join us and work with exceptional people in a supportive, diverse, and passionate environment. Enjoy a range of benefits including:

  • Market-leading 50% Food & Beverage discount across all venues.
  • $99 Room rates and a generous friends and family discount.
  • Lifestyle benefits, including extra leave and earth advocacy days.
  • Commitment to sustainability and a green future.
  • Dedicated internal mobility programs and reward schemes.
  • Online learning, career development, and growth opportunities.
  • Personalized employee support network.
  • Regular service recognition and team events.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars, where diversity is celebrated. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth continues with plans for new hotels in Adelaide and Canberra, and ambitions for further expansion both in Australia and internationally.

We foster a dynamic and entrepreneurial environment, focused on delivering exceptional customer experiences that reflect the individuality of our people. We are passionate advocates for equality and diversity and welcome applications via the provided link.

Ready to make an impact? We look forward to hearing from you

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