Client Services Officer

1 day ago


Sydney, New South Wales, Australia Launch Recruitment Full time
Job Summary

We are seeking a highly organized and detail-oriented Client Services Officer to provide administrative support to our business unit. The successful candidate will be responsible for managing case loads, maintaining records, and preparing reports for management review.

Key Responsibilities
  • Manage a caseload of approximately 50 matters, addressing and progressing estate administration and attending to customer needs.
  • Maintain detailed records of client interactions and transactions.
  • Prepare regular reports on client feedback and service metrics for management review.
  • Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.
  • Maintain clear and professional communication via phone, email, and in-person interactions.
Preferred Skills
  • Experience in analytical and problem-solving.
  • A background in the legal or financial sectors is highly desirable.
  • An expert in all Microsoft Packages.
About Launch Recruitment

Launch Recruitment is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are passionate about helping individuals find their dream job and supporting businesses in finding the right talent.



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