Café Operations Manager

2 weeks ago


Perth Airport, Australia DELAWARE NORTH Full time

At Delaware North, we're seeking a talented Café Manager to lead our Coffee Quarter venue at Perth Airport in delivering exceptional guest experiences.

As a Café Manager, you'll oversee daily operations, manage staff, and drive revenue growth while exceeding guest expectations.

Key Responsibilities:

  • Manage the daily operations of the venue and ensure all tasks are completed efficiently.
  • Deliver exceptional guest service through proactive communication and timely issue resolution.
  • Achieve financial targets, manage budgets, control stock, and oversee labor.
  • Ensure adherence to OH&S and food hygiene standards.
  • Support, develop, and lead a diverse team with a strong emphasis on training to exceed guest expectations.

Requirements:

  • Café management experience in a fast-paced environment.
  • Approved Managers Card.
  • Responsible Service of Alcohol Certificate.
  • Food Safety Certificate.
  • Strong people leadership skills.
  • Experience in recruiting, mentoring, training, and developing teams.
  • Strong communication skills.
  • Ability to work a 7-day rotating roster.

About Delaware North:

Delaware North is a global company that operates in the hospitality, food service, and retail industries. We're committed to delivering exceptional experiences for our guests and employees. If you're passionate about hospitality and leadership, we'd love to hear from you.



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