Café Operations Manager

2 weeks ago


Perth, Western Australia Trippas White Group Full time
Café Supervisor/Assistant Manager

The Shelf Cafe is a vibrant and eclectic café located within Level 2 Mia Yellagonga, Woodside's premier Headquarters in Perth's CBD. As a Café Supervisor/Assistant Manager, you will be responsible for leading a dedicated team and providing exceptional customer service to our corporate customers.

Key Responsibilities:
  • Supervise and lead a team of café staff to deliver high-quality customer service and achieve sales targets.
  • Manage café operations, including rostering, staff training, and inventory control.
  • Develop and implement new menu ideas and promotions to drive sales and customer engagement.
  • Maintain high standards of food safety and hygiene, ensuring compliance with relevant regulations.
  • Collaborate with the management team to achieve business objectives and improve customer satisfaction.
Requirements:
  • 2-3 years' experience in a similar role, preferably in a contemporary café or restaurant environment.
  • Strong leadership and communication skills, with the ability to motivate and train staff.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Current RSA Certificate and Food Safety Supervisor Certificate, or willingness to undertake training.
What We Offer:

As a Café Supervisor/Assistant Manager with Trippas White Group, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer experiences. We offer competitive salaries, career development opportunities, and a comprehensive benefits package.


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