National Retail Operations Manager
2 weeks ago
About the Role
We are seeking a highly skilled and experienced National Retail Operations Manager to lead our retail network and drive sales growth, profitability, and customer satisfaction.
Key Responsibilities
- Lead and motivate a team of regional managers and store teams to achieve sales targets and key performance indicators.
- Develop and implement sales strategies to enhance productivity, customer service, and store profitability.
- Monitor and analyse key performance indicators to identify areas for improvement and provide actionable insights for store performance optimization.
- Oversee recruitment, development, and succession planning for managers and store teams.
- Ensure compliance with HR policies, employment regulations, and OH&S standards across all stores.
Requirements
- 7+ years of experience in retail sales operations, including merchandising, inventory management, and sales strategies.
- Proven track record of driving sales growth and improving profitability.
- Strong leadership and communication skills with a proven ability to manage, motivate, and develop large, high-performing teams.
What We Offer
- Competitive salary package.
- Staff discount of 30% off full price items and an additional 15% off reduced items.
- Great inner-city location in the vibrant Glenferrie café district of Hawthorn, close to public transport.
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