
Business Process Implementer
2 weeks ago
Job Overview
">As a Senior Implementation Consultant, you will lead the end-to-end implementation of our SaaS solutions for clients across the full project lifecycle.
">This role requires strong communication and delivery skills as you will work closely with other members of the team to coordinate data migration, system configuration, product training, and go-live activities—ensuring a smooth transition into business-as-usual operations.
">Key Responsibilities">- ">
- Project Delivery Leadership: Lead the implementation of our SaaS platform, from data migration and system configuration to stakeholder training and go-live cutover.">
- Project Management: Oversee multiple projects concurrently, delivering on time, within scope, and in alignment with client expectations.">
- Project Planning & Governance: Create and maintain essential project documentation — including schedules, risk registers, and status reports.">
- Stakeholder & Client Engagement: Serve as the key liaison between internal teams, clients, and third-party partners. Guide solution design and manage any required customisation to meet client needs.">
- Team & Milestone Alignment: Keep all team members aligned on milestones, deliverables, timelines, and quality standards.">
A Day in the Life
">No two days are the same as a Senior Implementation Consultant. Your work is dynamic, collaborative, and focused on delivering exceptional outcomes for our customers.
">You'll typically be:
">- ">
- Supporting the pre-sales process by contributing to tender responses and engaging with prospective clients during discovery sessions.">
- Collaborating with internal and external stakeholders through regular meetings and progress reports.">
- Developing and maintaining key implementation artefacts, including project plans, risk registers, and more.">
- Coordinating multiple project teams to optimise meeting schedules, events, and timelines.">
We're looking for a driven, customer-focused professional with a proven ability to take projects from concept to completion.
">You'll be a great fit if you:
">- ">
- Have a strong track record of delivering technology projects on time, within scope, and on budget.">
- Thrive in fast-paced environments, confidently managing multiple stakeholders and workstreams.">
- Bring structure, clarity, and accountability to every stage of the delivery process.">
A background in education technologies, particularly Student Management Systems (SMS) or Learning Management Systems (LMS), would be beneficial.
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