Receptionist - Concierge | Bupa Dandenong

1 month ago


Dandenong, Victoria, Australia Bupa Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at Bupa Medical Visa Services in Dandenong. As a key member of our Reception and Concierge team, you will be the first point of contact for our customers and provide exceptional service to ensure a seamless experience.

Key Responsibilities
  • Conduct identity and security checks, escalating any identified risks
  • Process payments via EFTPOS and confirm customer documentation is completed to requirements
  • Enter required data and information into customer management systems and databases
  • Explain the steps throughout the visa medical examination and ensure the customer understands the key elements of the process
About You

We are looking for a candidate with excellent communication skills, attention to detail, and the ability to work effectively within a structured environment. You will be a team player who is passionate about delivering exceptional customer service and is committed to adhering to established processes and quality standards.

What We Offer
  • No late night or overnight shifts or working public holidays
  • A supportive team environment where your contribution is valued
  • Opportunity to build your career with a global healthcare leader
  • Significant Bupa product and services discounts

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and are committed to excellence, we encourage you to apply.



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