Lead Front Office Coordinator

22 hours ago

Brisbane, Queensland, Australia beBeeGuest Full time

Transforming the Guest Experience

Are you a seasoned hospitality professional with a passion for delivering exceptional service? We invite you to join our dynamic front office team as a Lead Guest Services Attendant.

Key Responsibilities:

  • Provide warm, personalized greetings and seamless check-in/check-out experiences for guests
  • Maintain an organized and efficient work environment, juggling multiple tasks and requests with ease
  • Cultivate a positive atmosphere by effectively managing guest requests, complaints, and feedback
  • Communicate clearly and professionally with colleagues and departments to ensure smooth operations

What We're Looking For:

  • A customer-centric mindset, always prioritizing guest satisfaction
  • Proven experience in hotels or resorts, particularly in front office, reception, or reservations
  • A collaborative approach to leadership, inspiring and supporting your team
  • Flexibility and adaptability, with the ability to pivot when needed

We Offer:

  • Opportunities for growth and development within a fast-paced, dynamic environment
  • Collaborative teamwork and open communication with colleagues and departments
  • Competitive compensation and benefits package

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