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Insurance Administration Support Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $100,000
About the Role

We are seeking a detail-oriented and customer-focused professional to provide administrative support in our insurance team. You will be working closely with experienced professionals to deliver exceptional service and support to clients.

Key Responsibilities
  • Provide administrative support to account managers regarding client insurance needs, including drafting quotations and certificates of currency
  • Communicate with clients through phone calls, emails, and face-to-face meetings to meet their insurance requirements
  • Assist with insurance policy pre-renewal, renewal, and post-renewal activities, including creating renewal reports and invoicing policies accurately and on time
  • Manage key stakeholder relationships with brokers, underwriters, client executives, and managers
  • Deliver outstanding customer service to enhance the client experience
Requirements
  • Prior experience in general insurance is highly regarded
  • Strong communication, problem-solving, and analytical skills are essential
  • Client service, underwriting, claims, or insurance broking experience is highly valued
  • Experience across general insurance products is highly regarded
  • Excellent attention to detail is required
  • A desire for professional development through ongoing training is necessary
Benefits and Culture

We value diversity, inclusivity, and flexibility. Our agile environment allows you to manage your wellbeing and work/life balance. We offer flexible work arrangements and two Global Wellbeing Days per year. Ongoing support and mentoring will be provided to ensure your success and career progression.