General Insurance Administration Support

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $40,000 - $60,000
Job Summary

We are seeking a highly skilled and motivated individual to join our team as an Administration Support Specialist. In this role, you will provide administrative support to a team of professionals in the insurance industry.

This is an excellent opportunity for professional growth and development, with ongoing support and mentoring to ensure success and career progression.

  • Provide administrative support to account holders regarding client insurance needs.
  • Engage with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
  • Participate in policy pre-renewal, renewal, and post-renewal activities.
  • Prepare, lodge, and invoice insurance policies accurately and on time.
  • Manage key stakeholder relationships.
Key Responsibilities
  1. Administrative Support: Provide administrative support to account holders, including responding to inquiries, managing correspondence, and maintaining accurate records.
  2. Client Engagement: Engage with clients through various channels, including phone calls, emails, and face-to-face meetings, to support their insurance requirements.
  3. Policy Management: Participate in policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, endorsements, certificates of currency, cancellations, and creating renewal reports.
  4. Policy Lodgement and Invoicing: Prepare, lodge, and invoice insurance policies accurately and on time.
  5. Relationship Management: Manage key stakeholder relationships with account holders, brokers, underwriters, and other relevant parties.
Requirements
  • Career Ambition: Passion for a career in insurance.
  • Administration Skills: Strong administration and customer service skills.
  • Experience: Experience supporting senior brokers with client accounts highly regarded.
  • Skill Set: Strong communication, problem-solving, and analytical skills.
  • Insurance Knowledge: Client service, underwriting, claims, or insurance broking experience highly regarded.
  • Product Knowledge: Experience across general insurance products highly regarded.
  • Attention to Detail: Excellent attention to detail.
  • Professional Development: Desire for professional development through ongoing training.
Benefits

Aon values diversity and inclusion, offering a comprehensive benefits package, flexible working arrangements, and opportunities for professional growth and development.

We recognize the importance of work-life balance and offer two Global Wellbeing Days per year to encourage self-care and personal well-being.

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