Supporting Clients with Insurance Policy Administration

4 days ago

Brisbane, Queensland, Australia beBeePolicy Full time $98,765 - $123,456
Insurance Policy Support Specialist

The Insurance Policy Support role is a hybrid opportunity that allows you to work from home and in our office.

This position is ideal for someone with administration experience and a passion for client service, looking to progress their insurance career.

You will provide support to senior brokers, participate in insurance policy pre-renewal, renewal, and post-renewal activities, and manage key stakeholder relationships.

Key Responsibilities:

  • Provide administration support to our brokers regarding client insurance/risk needs
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, creating renewal reports, certificates of currency, and endorsements
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties
  • Manage key stakeholder relationships with senior brokers, underwriters, client executives, and client managers
  • Enhance the client experience through outstanding customer service

About You:

  • Client-focused individual with strong administration skills and high attention to detail
  • Keen to progress your insurance broking career
  • Experience supporting senior brokers with client accounts, client service, underwriting, claims, or insurance broking highly regarded
  • Tier 1 insurance broking qualification or willingness to obtain one
  • Strong communication, problem-solving, and analytical skills
  • Proactive, organized, and able to meet deadlines
  • Ability to work collaboratively within a team and autonomously
  • Excellent attention to detail

We Offer:

  • Ongoing support and mentoring to ensure success and career progression
  • Diverse workforce and inclusive environment
  • Comprehensive benefits package
  • Agile working style solutions
  • Two global wellbeing days per year
  • Smart working options
  • Continuous learning culture

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