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F&B Service Expert

2 months ago

Perth, Western Australia Marriott Full time
About the Role

We are seeking a highly skilled and customer-focused F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and personalized.

Key Responsibilities
  • Provide exceptional customer service, responding to guest needs and preferences in a timely and professional manner.
  • Ensure the cleanliness and presentation of all dining areas, including tables, chairs, and equipment.
  • Prepare and serve food and beverages, adhering to high standards of quality and presentation.
  • Manage cash and credit transactions, maintaining accuracy and attention to detail.
  • Collaborate with colleagues to ensure seamless service delivery, resolving any issues or concerns promptly.
Requirements
  • Responsible Service of Alcohol certification from a nationally accredited training provider.
  • I'm Alert Food Safety Certification from the City of Perth.
  • Experience in customer service or a related field, with a passion for delivering exceptional service.
  • Unrestricted working rights for Australia.
About Us

The Ritz-Carlton Perth is a luxurious hotel located on the Elizabeth Quay waterfront, offering stunning views and a range of amenities. As a member of our team, you will have the opportunity to work with a diverse group of guests and colleagues, developing your skills and knowledge in a dynamic and supportive environment.

At Marriott International, we are committed to providing our guests with exceptional service and creating memorable experiences. We believe in hiring talented individuals who share our passion for hospitality and are dedicated to delivering outstanding results.