Administrative Assistant

5 days ago

Melbourne, Victoria, Australia beBeeCare Full time
About the Role

We are seeking a highly motivated and organized Care Partner Support Officer to join our team. The successful candidate will provide administrative support to our care teams, ensuring timely and effective delivery of care planning and coordination services.

As a Care Partner Support Officer, you will be responsible for providing exceptional customer service, managing client information, and maintaining accurate records. You will work closely with our care teams to ensure that clients receive high-quality care and support.

This is an exciting opportunity for someone who is passionate about aged care and wants to make a positive impact in the lives of older people.

Key Responsibilities:
  • Triage, resolve, or escalate all phone and email enquiries to ensure timely and satisfactory outcomes for clients and their representatives.
  • Provide administrative support to care teams, including preparing and sending referrals, forms, correspondence, and care documentation.
  • Manage client information and maintain accurate records.
  • Provide clients and their representatives with accurate, high-quality information to support informed choices about care.
  • Uphold confidentiality and maintain data integrity across all administrative tasks.
Requirements:
  • At least 2 years' experience in aged care, or formal qualifications such as a Certificate in Community Services or a related field.
  • Tertiary qualifications in a health-related or allied health field (preferred)
  • Greek language skills required
  • Excellent PC skills including experience with Microsoft Office and databases.
  • Familiarity with aged care systems, care planning or aged care processes.
What We Offer:
  • A dynamic and supportive work environment.
  • The opportunity to make a positive impact in the lives of older people.
  • Ongoing training and development opportunities.
How to Apply:

If you are a motivated and organized individual who is passionate about aged care, please submit your application.

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