Ambitious Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in one of our dusk stores across Australia and New Zealand.
As a Customer Assistant, you will be the face of our brand, providing exceptional customer experiences that exceed their expectations. Your primary goal will be to ignite joy in every customer who walks through our doors, creating a warm and inviting atmosphere that makes them feel valued and appreciated.
Your key responsibilities will include:
- Shining bright and consistently delivering perfect customer experiences, leaving customers glowing with satisfaction.
- Setting the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
- Working your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
- Illuminating customers' paths by sharing your extensive knowledge of our candles and homeware products.
- Keeping our store always visually enticing for our customers.
- Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.
About You:
- You have a passion for exceeding customer expectations and creating unforgettable experiences.
- You are a team player who embraces the power of unity and cooperation.
- You ignite your motivation with a can-do attitude, always ready to go the extra mile.
- You are committed to continuous improvement and eager to learn and grow like a budding flame.
- You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits:
- You'll light up your home with a generous team member discount on our range of candles and homewares.
- You'll ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
- You'll bask in the warmth of a supportive environment, where your growth and development are nurtured.
- 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
The estimated salary for this role is between $45,000 - $60,000 per annum, depending on experience and qualifications.
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