Exceptional Customer Service Representative

2 weeks ago


Busselton, Australia dusk Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at dusk stores across Australia and New Zealand. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and working in a dynamic retail environment.

About the Role

As a Customer Assistant, you will be the face of our brand, responsible for providing outstanding customer service, achieving key performance indicators, and maintaining a visually appealing store environment.

Key Responsibilities
  • Deliver perfect customer experiences, ensuring customers leave satisfied and with a positive impression of dusk.
  • Achieve key performance indicators, including sales targets and visual merchandising standards.
  • Work collaboratively with colleagues to create a harmonious work environment and drive sales growth.
  • Develop extensive knowledge of our candles and homeware products, enabling you to provide expert advice to customers.
  • Maintain a visually enticing store environment, adhering to visual merchandising standards.
Requirements
  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player with a can-do attitude, always ready to go the extra mile.
  • Committed to continuous improvement and eager to learn and grow like a budding flame.
  • Energetic and enthusiastic, bringing positivity and fun to every customer interaction.
What We Offer
  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in the dusk monthly bonus program.
  • A supportive environment where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

Estimated salary: AU$55,000 - AU$65,000 per annum (dependent on location and experience).



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