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Branch Operations Leader

2 months ago

Brisbane, Queensland, Australia Ignite Recruitment Full time

Exciting Opportunity for an Operations Manager

Join a reputable organization with a rich history of service excellence since 1892. Our client is looking for a dedicated Operations Manager to oversee the QLD operations and enhance the overall efficiency of the business.

Key Responsibilities:

  • Establish and maintain regular communication with current clients
  • Coordinate and schedule all routine and urgent tasks
  • Manage the boiler maintenance contract master list to ensure compliance with service schedules
  • Handle maintenance contract renewals and quotations
  • Collaborate with the Service Supervisor and Pressure Vessel Inspector for timely technician scheduling
  • Provide technical support in conjunction with the National Manager and Service Supervisor
  • Engage with clients to arrange technician site visits
  • Monitor and manage spare parts inventory levels
  • Utilize JMS for procurement and job creation
  • Contribute to the planning, development, implementation, and support of operational activities

Qualifications:

  • Proficient in Microsoft Word, Excel, and Outlook
  • Detail-oriented with a commitment to accuracy
  • Professional demeanor and presentation
  • Strong verbal and written communication skills
  • Exceptional organizational and time management abilities
  • Outstanding customer service and negotiation skills
  • Experience in service or maintenance coordination
  • Knowledge of spare parts inventory management
  • Prior experience in customer relations
  • Familiarity with the boiler industry

Compensation:

  • Attractive salary package including a vehicle

This role offers a unique chance to make a significant impact within a well-established company.