Automotive Sales Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $56,710 - $78,350

We are seeking a highly skilled professional to join our team as a Service Advisor. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

About the Role:

This is an exciting opportunity for someone who is passionate about the automotive industry and wants to build a career in sales and customer service.

  • Provide outstanding customer service and ensure that all customers leave the dealership satisfied.
  • Build strong relationships with customers and communicate effectively to meet their needs.
  • Maintain accurate records of customer interactions and updates.
  • Work closely with internal teams to ensure seamless communication and efficient vehicle preparation.
  • Resolve customer complaints and concerns in a prompt and professional manner.

The ideal candidate will have:

  • A strong commitment to customer satisfaction and a passion for delivering exceptional service.
  • Excellent verbal and written communication skills.
  • A basic understanding of automotive systems and a willingness to learn.
  • A professional demeanor, punctuality, and a commitment to growth.
  • A current driver's license.
  • Adaptability to a fast-paced environment and a willingness to continuously learn and improve.
  • A problem-solving mindset for effective customer issue resolution.

We offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Access to discounted rates on Bupa Private Health Insurance.
  • Exclusive discounts on vehicles, parts, and servicing.
  • An Employee Assistance Program (EAP) for support during challenging times.
  • Lifestyle discounts, including gym memberships and retail discounts.
  • Paid parental leave to support you and your family.

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