Head of Product Leadership

6 days ago

Melbourne, Victoria, Australia Zeller Full time

About Zeller

We're a fast-growing Australian scale-up reimagining business banking and payments. Our goal is to create a level playing field where all businesses benefit from access to smarter payments and financial services solutions.

We believe in innovation and are hard at work building the tools to make it happen. Our team is passionate about payment and tech industry professionals, and we're backed by leading VCs.

Job Description
As our Head of Product, you'll play a pivotal role in driving our product strategy and execution as we scale. You'll be responsible for delivering big projects, reviewing product performance, and spearheading growth initiatives.

This versatile role will work closely with all aspects of the business to create innovative products across hardware, software, packaging, customer experience, and web. You'll juggle strategic and hands-on tasks, leveraging your deep understanding of customer needs to shape our product roadmap.

Key Responsibilities:

    • Develop and execute strategies to grow our product suite and expand market share
    • Lead and mentor a high-performing product team, that is motivated, agile, and outcome-focused
    • Oversee the delivery of major product initiatives from conception to launch
    • Analyse product performance metrics and user feedback to drive continuous improvement
    • Collaborate closely with cross-functional teams including engineering, design, marketing, and customer support
    • Translate complex customer needs into simple, elegant product solutions
    • Balance short-term wins with long-term strategic thinking in product development
    • Implement data-driven decision-making processes for product prioritisation
    • Stay abreast of industry trends and competitor movements to inform product strategy

Qualifications and Experience:

    • 7+ years of product management experience, with at least 3 years in a leadership role
    • Proven track record of successfully delivering complex products in a high-growth, innovative environment
    • Strong experience in technical delivery and working with engineering teams to deploy innovative solutions
    • Demonstrated experience working at a scale-up, juggling both hands-on and strategic responsibilities
    • Strong analytical skills with the ability to iterate a product over time via data analysis and user feedback
    • Ability to clearly design each product's roadmap and articulate via collaboration and documentation how and when products and features evolve to ensure a consistent release schedule over time
    • Excellent communication and stakeholder management skills
    • Experience in financial services or fintech is highly desirable
    • Bachelor's degree in a relevant field or equivalent practical experience

Attributes:

    • Loves challenging the status quo
    • Holds the concept of product 'simplicity' in the highest regard
    • Thrives in a fast-paced, dynamic environment
    • Ability to focus on long-term thinking through each product's lifecycle
    • Be a present and considered people leader who inspires and motivates teams
    • Be able to continually balance speed, perfection, functionality, cost, and design
    • Strategic thinker with the ability to execute tactically
    • Track record of tackling difficult product challenges to find solutions where no precedent exists
    • Willingness to oscillate between and balance; 'leadership' with 'getting your hands dirty'

How we work
We thrive on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend most of our work week at our spacious Melbourne CBD office.

What we offer

A competitive salary package, including equity from an early stage;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia's most exciting scale-ups.

We're looking for passionate people with drive and integrity. You're encouraged to apply even if your experience doesn't exactly match this job description.

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