Young People Mental Health Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeMentalHealthCare Full time $99,000 - $199,000

About the Role:

This position involves working as part of a multidisciplinary team, providing comprehensive intake and assessment, mental health support, and brief interventions to young people aged 12-25.

As a team member, you will demonstrate a high level of customer service and professionalism in your approach.

You will work within the headspace model, coordinating the clinical delivery of treatment and care to ensure young people and their families receive accessible, timely, responsive, and suitable services to meet their needs.

Your Key Responsibilities:

  • Provide a first point of contact and conduct initial telephone screening with young people to engage them, identify needs, and risks, and triage responses accordingly.
  • Provide bio-psychosocial assessments (utilizing the HEADSS assessment tool), initial care plans, and pathway support for young people addressing needs and risks, in a shared decision-making approach with the young person and their family (as appropriate).
  • Assertively monitor young people's mental health and wellbeing as required.
  • Complete service activity and outcome measures as per service protocol.
  • Provide single sessions, brief interventions, psycho-education, useful online resources, and other information for mental health and drug and alcohol problems, information on services, and how to access these.
  • Work collaboratively within a multidisciplinary and multi-sectorial care team environment.

Why Work with Us?

We offer flexible working arrangements, additional leave entitlements, learning and development opportunities, and an Employee Assistance Program (EAP).

Working in this Role Offers Opportunities for Professional Growth and Development in:

  • Mental Health Support
  • Brief Interventions
  • Clinical Delivery of Treatment and Care
  • Service Coordination
  • Team Collaboration
  • Customer Service and Professionalism

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