Dining Experience Leader

4 days ago

Geelong, Victoria, Australia beBeeExcellence Full time $90,000 - $105,000
Imagine taking on a leadership role where you can truly make a difference in the lives of others. As a Food and Beverage Operations Manager, you will be responsible for ensuring seamless food and beverage operations across all outlets while delivering exceptional guest experiences. Your key objectives will include leading and supporting your team during daily operations and service periods, ensuring high standards of guest service, hospitality, and operational efficiency, mentoring and developing team members, fostering professional growth, collaborating with senior management on operational planning and initiatives, and contributing to the continuous improvement of guest experiences and operational processes.What does it take to excel in this role? You'll need to have a proven track record in food and beverage management, strong leadership and team development skills, a commitment to delivering outstanding guest experiences, excellent communication, problem-solving, and operational skills, and the ability to adapt to change and support departmental evolution.Some of the key performance indicators you'll be measured against include maintaining guest satisfaction scores above departmental targets, ensuring operational standards and compliance with hygiene and safety requirements, achieving service efficiency and quality targets across all food and beverage outlets, demonstrating effective team management and development, including staff engagement and retention metrics, managing costs within budgeted targets, supporting the implementation of new initiatives and menu/service changes with minimal disruption, and promoting a culture of trust, support, and acceptance.But that's not all You'll also benefit from a competitive salary that rewards your hard work and dedication, impressive room discounts, and some of the best training in the business. Most importantly, your career journey will be supported through lifelong development programs, career milestone celebrations, and transfer of leave entitlements as you move and grow with the company.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of equality, respect, and understanding, where everyone feels valued and empowered to succeed.

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