Event Coordinator

4 days ago


Melbourne, Victoria, Australia ISS Full time
The Role:

We are seeking a highly skilled and experienced Event Coordinator to join our team at ISS. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of events and meetings across our commercial sites.

Your Key Responsibilities:

  • Coordinate the preparation of event and meeting spaces, including AV and furniture setup and pack down to meet client expectations.
  • Ensure meeting rooms are reset and stocked, and resolve any equipment issues promptly.
  • Greet guests, clean event and meeting spaces, and clear tables.
  • Work closely with the commercial catering team to coordinate menu requests.
  • Support the catering team in general operational tasks, as required.
  • Provide a friendly and welcoming experience for guests using client-facing workspaces and attending internal events, acting as the face of our client's brand.
  • Proactive and predictive service delivery and excellence.
  • Maintain the event and meeting spaces on assigned commercial sites/floors as the corporate showcase to all visitors.
Our Benefits:

We offer a range of benefits that support your growth and development, including:

  • A commitment to diversity and inclusion, with equal opportunities for all employees.
  • A focus on employee and workplace safety, with ongoing training and support.
  • Ongoing training and development opportunities, including our internal Learning Management System.
  • Internal promotions and opportunities within our global organisation.
  • Access to staff discounts with a variety of companies, including insurance and childcare.
  • A focus on work-life balance.
Minimum Criteria:

To be successful in this role, you will need:

  • Strong experience in hospitality (food and beverage or banquet) or customer service, with a proven track record of delivering exceptional customer experiences.
  • Physical capability to move heavy items as needed and practice safe handling at all times.
  • Basic level of food and beverage service skills, including greeting guests, cleaning, and clearing.
  • Excellent personal presentation, with well-developed verbal and written communication skills.
  • Professional C-suite engagement skills.
  • Excellent multi-tasking skills.
  • Demonstrated ability to manage stakeholder relationships.
  • Sound time management skills, self-motivated, organised, and able to work unsupervised.
  • Able to provide a clear police check dated in the last 3 months and other compliance requirements.
  • Defense experience highly desirable.

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