Sales Experience Manager

1 week ago

Maitland, New South Wales, Australia beBeeCustomerCentric Full time $45,000 - $65,000

Help Us Deliver Exceptional Customer Service

About the Role

We are seeking a dynamic and customer-focused individual to join our team as an Outfitter. In this role, you will have the opportunity to make a meaningful impact on our customers' lives by providing personalized solutions and recommendations that help them achieve their goals.

Your primary responsibility will be to outfit each customer with the perfect gear and products to help them cross their next finish line, whether it's a first 5K or a marathon.

You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and ultimately delivering exceptional customer service.

Responsibilities
  • Recommend and provide customers with the best gear and products for their needs
  • Provide exceptional customer service and ensure that every customer leaves feeling satisfied and supported
  • Work collaboratively with the team to achieve sales targets and meet customer needs
  • Stay up-to-date with new products and trends in the industry to provide informed recommendations to customers
Requirements
  • Available to work a flexible schedule, including days, evenings, weekends, and holidays
  • Ability to work between two locations
  • Experience in a customer-facing sales environment preferred
  • Proactive learner and sound decision maker
  • Passionate, positive, self-motivated and detail-oriented
  • Accountable and adaptable
  • Does the right thing
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by outfitting each customer that walks through the door
  • Support all Fleet Feet initiatives, activities, and functions
Perks
  • High energy and fun atmosphere
  • Training and advancement opportunities within the company
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members
About Us

We are committed to creating a diverse and inclusive work environment where everyone feels valued and supported. We believe that having different perspectives and experiences brings unique value to our organization and helps us deliver exceptional customer service.

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