Supporting Lives as an HCP Administrator

1 week ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $15,900
Job Description:

The Australian Vietnamese Women's Association provides practical in-home support to enhance the lives of the Vietnamese community and other culturally diverse groups in Australia.

Our HCP Administrative Officer plays a pivotal role in enhancing the lives of our clients by providing day-to-day administrative support to our Managers, Coordinators, Care managers, and Care workers.

Main Responsibilities:

  • Preparation of new Client folders
  • Preparation of new CW folders
  • Preparation of monthly Clients Birthday Cards
  • Printing & posting IBs to clients
  • Preparation and posting of letters, invitations, and other correspondence

Additional duties include:

  • Updating clients' contact details into MYOB Advanced, Shared Point, and Clients contact list
  • Organising HCP events and meetings
  • Participating and maintaining meeting minutes
  • Performing quarterly physical stocktake reports

Requirements:

  • Demonstrated Diploma in Community Services or other relevant qualifications
  • Experience in customer service & Office Administrative tasks
  • Knowledge of CHSP & HCP programs
  • Strong customer service skills across phone, email, and in-person channels

Benefits:

  • SCHADS Award with all entitlements
  • Up to $15,900 salary packaging
  • Flexible working arrangements
  • Excellent workplace culture
  • Great benefit with Employer-funded Paid Parental Leave

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