Supporting Lives as an HCP Administrator
1 week ago
The Australian Vietnamese Women's Association provides practical in-home support to enhance the lives of the Vietnamese community and other culturally diverse groups in Australia.
Our HCP Administrative Officer plays a pivotal role in enhancing the lives of our clients by providing day-to-day administrative support to our Managers, Coordinators, Care managers, and Care workers.
Main Responsibilities:
- Preparation of new Client folders
- Preparation of new CW folders
- Preparation of monthly Clients Birthday Cards
- Printing & posting IBs to clients
- Preparation and posting of letters, invitations, and other correspondence
Additional duties include:
- Updating clients' contact details into MYOB Advanced, Shared Point, and Clients contact list
- Organising HCP events and meetings
- Participating and maintaining meeting minutes
- Performing quarterly physical stocktake reports
Requirements:
- Demonstrated Diploma in Community Services or other relevant qualifications
- Experience in customer service & Office Administrative tasks
- Knowledge of CHSP & HCP programs
- Strong customer service skills across phone, email, and in-person channels
Benefits:
- SCHADS Award with all entitlements
- Up to $15,900 salary packaging
- Flexible working arrangements
- Excellent workplace culture
- Great benefit with Employer-funded Paid Parental Leave
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