Looking for an HCP Admin Officer

3 weeks ago

Melbourne, Victoria, Australia AVWA Committee of Management Full time

The Australian Vietnamese Women's Association (AVWA) is a not-for-profit organisation dedicated to enhancing the lives of the Vietnamese community and other culturally diverse groups in Australia. AVWA provides practical in-home support that promotes choice, lifestyle, and independence, particularly for frail aged individuals, people with disabilities, and their caregivers. Operating primarily in Metropolitan Melbourne, AVWA collaborates with My Aged Care, the Department of Health, the National Disability Insurance Scheme (NDIS), and other stakeholders to deliver high-quality, culturally sensitive care.

HCP Administrative Officer provides day-to-day administrative support to the Managers, Coordinators, Care managers, and Care workers of the HCPs program.

What we are looking for:

  • Communication
  • Handle telephone and/or email enquiries from Care managers (CMs), Care workers (CWs) in a clear and friendly manner.
  • Take accurate and concise messages and convey them to relevant staff.

Main Tasks:

  • Prepare new CW folders.
  • Prepare new Client folders.
  • Prepare monthly Clients Birthday Cards.
  • Print & post IBs to clients.
  • Prepare and post letters, invitations, and other correspondence.
  • PPE: monitor, prepare for CWs to collect, complete monthly report on One drive & do quarterly physical stocktake report.

Other Administrative Shared Tasks:

  • Update clients' contact details into MYOB Advanced, Shared Point, Clients contact list & Care management excel sheet.
  • Event: Hall booking, Budget, prepare catering, finalize as requested.
  • Participate and maintain meeting minutes.
  • Taking meeting minutes.
  • Organising HCP event/meeting shared task within Admin Team.
  • Other duties as delegated by the HCP Team Leader.

The above list is not exhaustive and the role may change to meet the overall objectives of AVWA. Fulfil other duties as required by management and other department personnel as requested/required.

Who you are:

  • Demonstrated Diploma in Community Services or other relevant qualifications.
  • Experience in customer service & Office Administrative tasks.
  • Knowledge of CHSP & HCP programs.
  • Strong customer service skills across phone, email, and in-person channels.
  • Clear and adaptable communication style for different audiences.
  • High attention to detail, especially in written communication.
  • Practical and commercially minded approach to tasks.
  • Collaborative team player with a supportive attitude.
  • Well-organised with effective time management and administrative skills.

What's in It for You:

  • SCHADS Award with all entitlements.
  • Up to $15,900 salary packaging, plus $2,950 meal and entertainment card benefits.
  • Flexible working arrangements, with partial work from home, allowing work/life balance.
  • Excellent workplace culture with ongoing support, training, and development.
  • Great benefit with Employer-funded Paid Parental Leave (Conditions applied).
  • Wellness being with Employee Assistance Program (EAP).
  • Free Flu shots.

Make your move:

Ready to embark on an exciting journey with AVWA? Send your resume and cover letter highlighting your passion to

Online Application Form

Apply now

Help us spread the word Feel free to share this post with your network.

Please note: We will be immediately shortlisting applicants and will close the position as soon as we find the right candidate. Apply now

#J-18808-Ljbffr

  • Looking for an HCP Admin Officer

    3 weeks ago

    Melbourne, Victoria, Australia AVWA Committee of Management Full time

    The Australian Vietnamese Women's Association (AVWA) is a not-for-profit organisation dedicated to enhancing the lives of the Vietnamese community and other culturally diverse groups in Australia. AVWA provides practical in-home support that promotes choice, lifestyle, and independence, particularly for frail aged individuals, people with disabilities, and...

  • Office Admin

    2 weeks ago

    Melbourne, Victoria, Australia James An College Epping Full time

    **Job description**:James An Coaching College Epping is seeking an energetic and experienced Office Admin.Casual or permanent part-time with flexible 15-25 hours per week over 3-4 days Wednesday/Thursday (afternoon to evening) to Saturday (9-5PM).Location - Epping VIC 3076 or Craigieburn VIC 3064**Duties and Responsibilities will include but not be limited...

  • Office Admin

    2 weeks ago

    Melbourne, Victoria, Australia James An College Craigieburn Full time

    **Office Admin**An exciting opportunity now exists for an Experienced Admin person to join the team at James An College Craigieburn as they grow their successful tuition centre.The enthusiastic and capable administrator will need to effectively and efficiently process enrolments, monitor student progress, assist with students/parents query, issue invoices,...

  • HCP Case Manager

    3 weeks ago

    Melbourne, Victoria, Australia Right at Home Full time

    Right at Home, a global leader in home care, is proud to be one of the largest providers worldwide, with 53franchises across Australia and over 600 offices globally. Our Melbourne North (South Morang) office is seeking an experienced and dedicated Home Care Package (HCP) Case Manager to join our dynamic and supportive team.About the RoleAs a Case Manager,...

  • HCP Case Manager

    3 weeks ago

    Melbourne, Victoria, Australia Right at Home Full time

    Right at Home, a global leader in home care, is proud to be one of the largest providers worldwide, with 53franchises across Australia and over 600 offices globally. Our Melbourne North (South Morang) office is seeking an experienced and dedicated Home Care Package (HCP) Case Manager to join our dynamic and supportive team.About the RoleAs a Case Manager,...

  • HCP Case Manager

    4 weeks ago

    Melbourne, Victoria, Australia Right at Home Full time

    Right at Home Melbourne North South Morang, Melbourne VIC Nursing - Aged Care (Healthcare & Medical) Full time $80,000 – $90,000 per yearAbout Us:Right at Home, a global leader in home care, is proud to be one of the largest providers worldwide, boasting 49 franchises across Australia and over 600 offices globally. Our Melbourne North office is seeking an...

  • Flexi Hcp Care Partner

    2 weeks ago

    Melbourne, Victoria, Australia Kinyara Health Full time

    About UsKinyara Health is a fast-growing boutique homecare group, operating six community-established home support businesses across Australia – each one inspired by the hearts and personal stories of their founders.We're on an ambitious growth journey, driven by a clear mission to deliver high-quality in-home care, expanding our impact in the...

  • Hcp Care Partner

    2 weeks ago

    Melbourne, Victoria, Australia Homewell Full time

    **Work options**: Hybrid**About Us**Derived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West with recent growth in the South and Eastern suburbs. We are a dedicated team of passionate professionals, all committed to our mission - including a responsive and caring rostering...

  • HCP Care Partner

    2 weeks ago

    Melbourne, Victoria, Australia Kinyara Health Full time

    About UsDerived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West with recent growth in the South and Eastern suburbs. We are a dedicated team of passionate professionals, all committed to our mission - including a responsive and caring rostering team. We offer a supportive and...

  • HCP Care Partner

    2 weeks ago

    Melbourne, Victoria, Australia Kinyara Health Full time

    About UsDerived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West with recent growth in the South and Eastern suburbs. We are a dedicated team of passionate professionals, all committed to our mission - including a responsive and caring rostering team. We offer a supportive and...