
Education Transformation Specialist
1 week ago
Drive AI innovation and customer success in a dynamic role.
Key Responsibilities:
- Account Strategy: Develop and execute account plans to achieve revenue targets and deliver customer outcomes.
- Cross-Functional Collaboration: Engage with internal stakeholders to promote mutually beneficial customer strategies.
- Customer Advocacy: Proactively develop deep understanding of customers' business, industry priorities, and key partners.
- Sales Excellence: Deliver consistent growth in revenue and market share through sales strategy execution.
- Industry Knowledge: Build and maintain expertise on customers' industries, associated business strategies, and key solutions.
Requirements:
- Enterprise Sales Experience: 7+ years of experience in enterprise sales, account management, or business development in a customer-facing role within the technology industry.
- Strategic Planning: Proven track record of developing and executing strategic account plans that meet revenue goals and deliver measurable customer outcomes.
- Stakeholder Engagement: Demonstrated ability to engage and influence a wide range of stakeholders across both internal teams and external customers.
- Team Management: Experience orchestrating cross-functional teams to deliver value across the customer lifecycle.
- C-Level Engagement: Experience engaging with C-level executives and leading executive-level business planning discussions.
Preferred Qualifications:
- Education Industry Knowledge: Knowledge of the education industry and associated trends, business models, and partner ecosystems.
- Customer Success: Proven ability to deliver customer success through long-term engagement, advocacy, and proactive issue resolution.
- Leadership: Experience leading extended virtual teams and navigating large matrixed organizations.
- Microsoft Expertise: Familiarity with Microsoft products, services, and partner ecosystem is a plus.
About Us:
We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering customer success.
Job Type: Full-time
Industry: Software Development
Seniority level: Not Applicable
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