Luxury Hospitality Manager Wanted
6 days ago
We are seeking an experienced hospitality manager to lead our operations and ensure exceptional service across all areas of our venue.
About Us:
We are a premier hospitality destination offering luxury accommodation, exceptional dining, and elevated guest experiences. We are committed to delivering excellence in every detail - from the moment our guests check in to their final farewell.
Our team is passionate about creating a welcoming and memorable environment, and we're looking for a hands-on manager who can inspire staff, maintain high standards, and drive service excellence across both accommodation and hospitality operations.
Main Responsibilities:
- To oversee daily operations of accommodation and hospitality services.
- To manage front-of-house and guest relations to ensure a seamless and premium guest experience.
- Supervise and support staff across housekeeping, reception, and F&B departments.
- Maintain high standards of cleanliness, presentation, and customer service throughout the property.
- Monitor occupancy, bookings, and guest feedback to optimise performance and guest satisfaction.
- Assist in recruitment, training, rostering, and performance management of hospitality staff.
- Coordinate with other departments (kitchen, events, maintenance) to ensure smooth operations.
- Ensure compliance with health, safety, and regulatory standards at all times.
Qualifications & Experience:
- Proven experience in a similar managerial role in accommodation or hospitality.
- Relevant qualifications in hospitality management or business (preferred but not essential).
- Strong leadership, communication, and interpersonal skills.
- Excellent organisational and problem-solving abilities.
- High level of professionalism and attention to detail.
- Experience with booking/reservation systems and property management software.
- Ability to work flexible hours, including weekends and public holidays.
Benefits:
You will have the opportunity to work in a dynamic and fast-paced environment, with a team that is passionate about delivering exceptional guest experiences.
The successful candidate will be rewarded with a competitive salary and benefits package.
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