ICT Infrastructure Specialist

5 days ago

Brisbane, Queensland, Australia beBeeExpert Full time $90,000 - $120,000

Job Summary

  • Our team is seeking a skilled and experienced ICT technical professional to maintain our infrastructure network systems and provide expert advice and support to staff.
  • The ideal candidate will possess excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Maintain a thorough understanding of current and future changes in infrastructure network systems and best practices.
  • Provide professional advice, assistance, and support to staff on Information Systems infrastructure and facilities operations.
  • Contribute to effective teamwork by understanding team members' roles and duties and working collaboratively to deliver maintenance and support for complex network environments.
  • Support the team environment by sharing knowledge through informal interchange, workshops, and documentation.
  • Analyze incidents, resolve problems, and manage changes for operational network communications environments.
  • Participate in minor projects implementing and upgrading the network environment.

Required Skills and Qualifications:

  • Excellent technical skills with a focus on ICT infrastructure and facilities operations.
  • Strong communication and interpersonal skills with the ability to work effectively with colleagues and stakeholders.
  • A passion for delivering exceptional customer service and a commitment to quality and continuous improvement.

Benefits:

  • The opportunity to work collaboratively as part of a dynamic team and contribute to the success of our organization.
  • A challenging and rewarding role that offers opportunities for growth and development.
  • A competitive compensation package and a range of employee benefits.

Other Requirements:

  • Able to work independently with minimal supervision and as part of a team.
  • Ability to communicate effectively with colleagues and stakeholders at all levels.
  • Passion for staying up-to-date with industry trends and developments.

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