Network Support Specialist

7 days ago


Melville, New York, Australia beBeeField Full time $70,000 - $100,000
Job Overview

We are a leading IT consulting organization that provides innovative network support solutions. Our expertise spans multiple industries and business strategies, tailoring the right technologies to meet specific needs.

With over 40 years of experience in technology, we continue to acquire companies across various avenues, bringing together more than 600 employees serving over 2000 clients across diverse vertical markets.

Our achievements speak for themselves: recognized in Inc.'s 2022 Best in Business list, honored with two Stevie Awards in 2023, listed on CRN's Solution Provider 500, and included in Gartner's Magic Quadrant.

Key Responsibilities
  • Deliver Level II technical support via phone and email to clients.
  • Handle first call resolution while building strong customer relationships.
  • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network levels – or engage further resources as needed.
Required Skillset/Experience
  • Advanced knowledge of Windows Desktop Operating Systems through Windows 10.
  • Windows Server Operating Systems through 2016.
  • Configuration and Administration of Active Directory and Group Policy Objects.


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