Customer Experience Team Leader

1 week ago

Townsville City Center, Queensland, Australia beBeeCustomerCentric Part time $160,000 - $200,000
Job Overview

As a customer-centric professional, you will empower colleagues to excel in their roles.

  • Develop coaching skills to enhance colleague performance and morale.
  • Lead teams in delivering exceptional customer experiences and upholding store standards.
  • Design and implement talent development plans for colleagues and team support managers.
  • Act on colleague feedback to drive continuous improvement.
  • Maintain a strong leadership presence on the sales floor to drive service excellence.
  • Collaborate with the team to ensure accurate execution of processes and guidelines.
  • Plan and execute daily, weekly, monthly, and quarterly activities to drive business growth.
  • Support the store in maintaining a safe and compliant work environment.

Drive high-performing teams by delivering key inputs aligned with our goals. Foster a culture where colleagues who care deliver exceptional results for customers.

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