Customer Support Coordinator

2 days ago


Melbourne, Victoria, Australia beBeeCustomerSupport Full time $90,000

Job Overview

We are seeking a highly skilled Customer Support Coordinator to lead and coordinate our customer support teams in delivering exceptional service and operational efficiency to our customers.

The successful candidate will be responsible for interpreting and fulfilling customer requirements, ensuring effective inventory control, timely dispatch and receipt of parts, and seamless communication between customers, suppliers, and internal departments.

Key Responsibilities:

  • Providing excellent customer service and support
  • Leading and coordinating the customer support team
  • Ensuring accurate interpretation and fulfilment of customer requirements
  • Effective inventory control and timely dispatch and receipt of parts
  • Seamless communication between customers, suppliers, and internal departments

Requirements:

  • Experience in Parts interpretation for Mining/Earthmoving Equipment
  • Experience with computerised Inventory Control Systems
  • Good written and oral communication skills
  • Pleasant and efficient personal and telephone manner
  • High standard of product knowledge
  • Computer Literate
  • Excellent time management skills

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