Senior Operations Manager

1 day ago

Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $100,000
Senior Customer Service Team Leader Position

Are you a dynamic leader who thrives in a fast-paced environment? Do you have a passion for delivering exceptional customer service while making a difference through your work?

About the Role
  • Lead, Develop & Inspire – Manage and mentor a high-performing customer service team of 6, fostering a positive and results-driven culture.
  • Drive Process Improvements – Implement strategies to enhance operational efficiency, audit compliance, and service delivery.
  • Manage Stakeholder Relationships – Work closely with internal and external stakeholders and customers.
  • Oversee Operational Reporting – drive quality and compliance, maximise productivity, utilise new technologies and ensure accuracy and timely of requests.
  • Balance Priorities & Competing Demands – Effectively manage workloads, team performance, and strategic objectives simultaneously.
Requirements
  • Minimum of 5 years in a customer-facing role, with at least 2+ years experience managing a high performing team to success.
  • Strong understanding of customer service operations and impact in the medical device industry.
  • Full working rights in Australia.
Preferred Qualifications
  • A proven track record of process improvement by identifying inefficiencies, implementing smarter workflows, and enhancing business performance.
  • The ability to handle difficult conversations with internal and external stakeholders while maintaining professionalism and fostering productive relationships.
  • An agile mindset that adapts to changing business environments.
  • Thriving under pressure, balancing competing priorities with a proactive and optimistic approach.
  • Proficiency in JDE, Power BI, and advanced Excel (SQL experience is a plus).

  • Senior Operations Manager

    22 hours ago

    Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000

    Job Title: Senior Operations ManagerOur team is seeking an experienced Senior Operations Manager to lead a dynamic retail asset in Melbourne. This is a fast-paced, hands-on position with a strong operational and stakeholder management focus.The successful candidate will oversee day-to-day operations, manage site contractors, maintain site presentation,...

  • Senior Manager, Operations

    1 day ago

    Melbourne, Victoria, Australia Capitaland Full time

    Join to apply for the Senior Manager, Operations role at CapitaLand1 year ago Be among the first 25 applicantsJoin to apply for the Senior Manager, Operations role at CapitaLandAbout UsHeadquartered and listed in Singapore, CapitaLand Investment Limited ( CLI ) is a leading global real estate investment manager ( REIM ) with a strong Asia foothold.As at 30...

  • Senior Operations Manager

    21 hours ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $200,000 - $230,000

    Senior Leadership RoleThis senior leadership role is responsible for the operational management and delivery of NAP events. The successful candidate will provide leadership to the operational team, manage assessment work streams, and oversee the day-to-day running of NAPLAN operational activities.Provide leadership to an operational team of eight, comprising...

  • Senior Manager, Operations

    2 weeks ago

    Melbourne, Victoria, Australia CapitaLand Full time

    Join to apply for the Senior Manager, Operations role at CapitaLand1 year ago Be among the first 25 applicantsJoin to apply for the Senior Manager, Operations role at CapitaLandAbout UsHeadquartered and listed in Singapore, CapitaLand Investment Limited ( CLI ) is a leading global real estate investment manager ( REIM ) with a strong Asia foothold. As at 30...

  • Senior Operations Manager

    1 day ago

    Melbourne, Victoria, Australia Clearcompany Full time

    Our client is entering an exciting new chapter as they transition into series manufacturing.We are seeking a highly experienced Senior Operations Manager to lead this transformation and drive operational excellence.About the RoleAs Senior Operations Manager, you will play a pivotal role in shaping the organisation's future by transitioning the business into...

  • Senior Operations Manager

    4 weeks ago

    Melbourne, Victoria, Australia Ausleisure Full time

    Aquatics / Fitness / Recreation / Sport / VenuesAbout State Sport CentresOur venues are more than just sporting facilities for hosting championship events; they serve as daily hubs for juniors and community members, providing recreation and recovery facilities for diverse needs.Located at the heart of premier multi-sport facilities in Victoria, we are...

  • Senior Operations Manager

    1 day ago

    Melbourne, Victoria, Australia beBeeOperations Full time $120,000 - $150,000

    Key ResponsibilitiesA senior operations manager is sought by a leading food manufacturing business in rural Victoria.The successful candidate will be responsible for leading and managing production teams to meet key performance indicators (KPIs) in safety, quality, output, and cost.Ensure all machinery maintenance and pre-start checks are completed and...

  • Senior Retail Operations Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeePerformance Full time $80,000 - $120,000

    Job Title: Senior Retail Operations ManagerRole Overview:As a Senior Retail Operations Manager, you will be responsible for leading and inspiring your team to deliver exceptional customer experiences, driving sales growth, and maximizing profitability.Key Responsibilities:Lead with a customer-first mindset, coaching and inspiring your team to create...

  • Senior Manager, Operational Risk

    4 weeks ago

    Melbourne, Victoria, Australia UniSuper Full time

    Join to apply for the Senior Manager, Operational Risk & Reporting role at UniSuperJoin to apply for the Senior Manager, Operational Risk & Reporting role at UniSuperDirect message the job poster from UniSuperTalent Acquisition - Financial Advice, Investments and RiskAbout UniSuperAt UniSuper, we're here to deliver great retirement outcomes for our members....

  • Senior Manager, Operational Risk

    4 weeks ago

    Melbourne, Victoria, Australia UniSuper Full time

    Join to apply for the Senior Manager, Operational Risk & Reporting role at UniSuperJoin to apply for the Senior Manager, Operational Risk & Reporting role at UniSuperDirect message the job poster from UniSuperTalent Acquisition - Financial Advice, Investments and RiskAbout UniSuperAt UniSuper, we're here to deliver great retirement outcomes for our members....