Senior Retail Operations Manager

2 weeks ago

Melbourne, Victoria, Australia beBeePerformance Full time $80,000 - $120,000
Job Title: Senior Retail Operations Manager

Role Overview:
As a Senior Retail Operations Manager, you will be responsible for leading and inspiring your team to deliver exceptional customer experiences, driving sales growth, and maximizing profitability.

Key Responsibilities:
  • Lead with a customer-first mindset, coaching and inspiring your team to create personalized shopping experiences that drive loyalty and retention.
  • Develop and execute business plans to drive sales growth, improve operational efficiency, and enhance visual merchandising standards.
  • Partner with store managers to develop and implement strategies to meet financial budgets and targets.
  • Oversee the day-to-day operations of the store, ensuring seamless execution of tasks and processes.
  • Manage inventory levels, maintain accurate records, and ensure timely replenishment of stock.
  • Coach and develop team members to achieve their full potential, fostering a positive and inclusive work environment.

Requirements:
Essential Skills and Qualifications
* Bachelor's degree in Business Administration, Marketing, or related field
* Minimum 3 years of experience in retail management or a related field
* Proven track record of success in driving sales growth and improving operational efficiency
* Strong leadership and communication skills
* Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects simultaneously
Desirable Skills and Qualifications
* Master's degree in Business Administration or related field
* Experience in a senior leadership role within a retail environment
* Certification in a related field (e.g., Certified Retail Manager)
* Fluent in English language with excellent written and verbal communication skills

Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Recognition and rewards for outstanding performance
  • Access to training and development programs
  • Flexible working hours and remote work options

About Us:
We are a dynamic and innovative retailer seeking talented professionals to join our team. As a Senior Retail Operations Manager, you will have the opportunity to make a meaningful impact on our business and contribute to our mission of delivering exceptional customer experiences.

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