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Employment Expert

3 weeks ago


Melbourne, Victoria, Australia beBeeEmployment Full time $65,000 - $79,900
Job Title: Employment Expert

The role involves supporting and guiding clients to attain suitable employment opportunities, leading to sustainable employment outcomes. The expert will use customer service skills to build rapport with clients, assist them on their employment journey, and help overcome barriers to employment.

Main Responsibilities:
  • Developing and maintaining relationships with key stakeholders for the referral and intake process of job seekers into chosen programs
  • Assessment of job seeker skills, abilities, identification of barriers, and intervention strategies
  • Collaborating with job seekers to develop work preparation strategies, job seeking strategies, tailored interventions, and employment support activities
  • Reverse marketing of job seekers to achieve sustainable employment opportunities
  • Providing pre-employment assistance through vocational counseling, training, job search skills, and work trials/work experience
Requirements:
  • A self-driven individual with excellent customer service skills
  • Ability to use computer systems, excellent data accuracy, and note-taking
  • Strong communication skills, attention to detail in a fast-paced environment
  • Building rapport, growing, and maintaining relationships with clients, peers, and job seekers
  • Ability to achieve KPIs, committed to securing meaningful work for vulnerable individuals
  • Current NDIS Worker Screening check or willingness to obtain one