Implementation Project Manager

2 weeks ago

Newcastle, New South Wales, Australia Avetta Full time
Job Summary

Avetta is seeking a highly skilled Implementation Project Manager to join our team. As a key member of our implementation team, you will be responsible for managing the end-to-end implementation of our SaaS platform for new clients and existing client expansions.

Key Responsibilities
  • Manage the implementation project from start to finish, ensuring timely and successful delivery of the project.
  • Lead client kick-off meetings and ensure accurate configuration and business requirements documents are completed and signed off by the client.
  • Define and manage project plans, goals, and timelines to meet client and Avetta expectations.
  • Present best practice workflows to clients and respond to their needs to align their internal processes with the Avetta platform.
  • Engage, monitor, and drive the contractor/supplier onboarding process and communicate with internal and external stakeholders.
  • Provide subject matter expertise on implementation processes, workflows, timelines, and best practices.
  • Analyze and improve new and existing client implementation processes and procedures.
  • Provide product feedback to product management and maintain and improve implementation project resource documents.
  • Mentor and coach other Implementation Project Managers and assist with training of new team members.
Requirements
  • 3+ years of project management experience in software/SaaS industries.
  • Project Management Professional or similar certification preferred.
  • MS Project, Jira, or equivalent project management software experience required.
  • Excellent communication, organizational, and time management skills.
  • Ability to analyze and improve current job processes/protocols and anticipate/manage change in a quickly moving global business environment.
What We Offer

Avetta offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.

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