Technical Implementation Project Manager

2 weeks ago


Newcastle, New South Wales, Australia Avetta Full time
Job Title: Technical Implementation Project Manager

Avetta is seeking a highly skilled Technical Implementation Project Manager to join our team. As a Technical Implementation Project Manager, you will be responsible for providing technical expertise and guidance to our implementation team, driving process improvements, and generating documentation.

Key Responsibilities:
  • Provide technical expertise and guidance to the Implementation Team
  • Organize global resources and engage with Regional Project Managers as it relates to the implementation of accounts with a global footprint
  • Subject Matter Expert: Provide internal and external facing leadership on technology related solutions configuration, integration and implementation
  • Customer Guidance: In a consultative manner, collect and understand client requirements and provide solutions recommendations that are in line with the client business needs supported by Avetta's best practice use cases
  • Key Department Functions: The Technical Project Manager should be proficient in the following:
    • Software Project management
    • Software Implementations
    • Software Configuration and Integrations
    • Schedule Management
    • Change Management
    • Requirements Definition and Documentation
    • User Acceptance Testing
    • Project coordination across departments
    • Technical Expertise in the Following:
      • SSO
      • API
      • Custom Integrations
      • Analytics
Requirements:
  • 3-5 years of experience in a client-facing role implementing strategic accounts for a comparable SaaS product
  • Prefer a University graduate with a degree in a technical field
  • Knowledge in:
    • Project Management
    • SaaS (Software as a Service)
    • Client Management
    • Ticket creation systems (i.e. JIRA/Confluence)
    • Agile Methodology (Kanban, Scrum)
    • API/Integration Methodologies

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