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Customer Experience Manager
2 weeks ago
Our ideal candidate will have a proven track record of delivering exceptional customer service in a fast-paced environment. The successful applicant will be able to multitask with ease, juggling multiple priorities while maintaining a high level of attention to detail.
Key Responsibilities- Customer Service:
- Provide outstanding service to guests by answering their questions, addressing concerns and resolving issues promptly.
- Manage service department phone traffic, ensuring all calls are handled efficiently and effectively.
To succeed in this role, the successful applicant will require strong communication skills, both written and verbal. They will need to be confident and assertive when interacting with customers, as well as being empathetic and understanding when dealing with complaints or concerns.
Requirements- Skills:
- Exceptional customer service skills.
- Ability to multitask and prioritize tasks effectively.
- Strong communication skills, both written and verbal.
In addition to a competitive salary and benefits package, we offer a range of perks designed to enhance your work-life balance, including discounted gym memberships and vehicle purchasing discounts. If you're passionate about delivering exceptional customer service and want to join a dynamic team, apply now
Benefits- Salary: Competitive salary based on experience.
- Benefits: Comprehensive benefits package including health insurance and discounted gym membership.
Why Choose Us? As Australia's leading automotive retailer, we pride ourselves on our commitment to excellence and our passion for delivering exceptional customer experiences. Our team is dedicated to providing the best possible service to our guests, and we believe that everyone matters.
