Customer Experience Manager

1 day ago

Newcastle, New South Wales, Australia beBeeExcellence Full time $58,000 - $65,000

We're building a new kind of retail experience that will redefine beauty and empowerment for the modern woman.

As a Customer Experience Manager, you will curate an unforgettable encounter for our customers.

You will lead a team of talented professionals, setting the standard for excellence in customer service, sales, and store operations. From creating an inviting atmosphere to inspiring your team with passion and purpose, you will solidify our brand as a destination for those who seek beauty and empowerment.

Qualities of Our Leaders

  • Inspirational - You mentor and foster a culture of excellence, inclusivity, and creativity
  • Unforgettable - You thrive in creating memorable customer experiences by delivering personalized service and building meaningful relationships with each customer
  • Passionate - You are passionate about ensuring flawless presentation, a pristine environment that reflects our brand's values and global vision
  • Welcoming - You naturally curate an inviting and serene environment that feels like an escape, inviting customers into the world of our brand
  • Motivating - You develop your team, ensuring they are equipped with the skills, knowledge, and passion to deliver outstanding results

We Love Everything About You

  • You have proven success in a leadership role
  • You come to us with a deep understanding of what it means to deliver an exceptional customer experience
  • You have an innate ability to inspire, empower, and guide a team to success
  • You are a natural collaborator, with a commitment to driving results and fostering a positive, inclusive, and energized team culture

Value & Empowerment

  • Nurturing & Empowering Leadership
  • Competitive Compensation & Benefits
  • Growth Opportunities & Career Development
  • Exclusive Discounts

We believe that together, we can craft an unparalleled customer experience that redefines the retail industry.

Benefits

  • Employee discount
  • Employee mentoring program

Work Location: In person

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