Customer Service Representative
7 days ago
About the Role
At Woolworths, we're looking for a dedicated and enthusiastic Customer Service Team Member to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.
About the Job
Key responsibilities include:
- Providing a high level of customer service, resolving customer queries and concerns in a timely and professional manner.
- Assisting customers with their shopping, answering questions and providing product information.
- Working collaboratively with the team to maintain a safe and tidy store environment.
- Meeting sales and KPI targets, while maintaining a focus on customer service excellence.
Requirements
To be successful in this role, you'll need:
- A genuine passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- A flexible and adaptable approach, with a willingness to learn and take on new challenges.
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